PATIENT RESOURCES
Take Control of Your Health
Securely access your interactive patient and wellness portals and find education, support, and compliance information critical to your health.
*for Primary Care Clinic Patients
*for Patients Enrolled in Wellness Program
The Health by Design Patient Experience
Health Education
Find the latest health education resources written by Health by Design physicians and care team experts, customized to the needs of our patient population.
Helping Someone with Memory Loss
Diagnosing memory problems can be puzzling. In older adults, it’s easy to mistake such problems as part of the everyday memory loss that some people have as they grow older. M ...
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High Blood Pressure: Beyond the Numbers
In many ways, high blood pressure is a condition of facts and figures. After all, it’s defined by two digits: the pressure when your heart beats (systolic) over the pressure w ...
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Knowing When to Seek Treatment for Mental Health Disorders
Knowing when to seek treatment for mental health disorders is important for parents and families. Families, spouses, teachers, or friends are often the first to suspect that t ...
More...The health information contained on our website should not take the place of recommendations or advice from your health care provider. The information is not intended to substitute for the users’ relationships with their physician and should not be used for diagnosing or treating a health problem or disease. If you believe you have a medical condition or problem, contact your health care provider.
Frequently Asked Questions
Primary Care Clinics
What healthcare services does the clinic provide?*
*Not all services are available in every clinic. Check with your benefits department or call your Health by Design clinic to learn more about the services available to you.
Will my employer have access to my medical information?
No, your Health by Design clinic strictly adheres to HIPAA guidelines. Also, all electronic medical records are maintained on a secure Health by Design network to ensure patient confidentiality.
What if I already have a PCP or Specialist?
No problem – consider the HBD clinic an extension of your care team. With your permission, the Health by Design medical team can coordinate care with your current doctor/specialist so you can receive care when needed.
Can HBD clinic physicians prescribe medication?
Yes, HBD physicians can prescribe medication to patients who use the clinic. You provide a preferred pharmacy for the prescription, then pick-up and pay for these prescriptions at your preferred pharmacy. At most HBD clinic locations, staff can dispense limited over-the-counter medication and prescription medication samples.
Do I need to schedule an appointment?
Yes, we strive to provide same-day or next-day appointments and to pair you with your dedicated healthcare team. Please call 866-412-6503 to schedule your appointment.
Where are your clinics located?
Most of our clinics are located on-site at your employer's place of business or in the vicinity of the employee or member population. Contact your human resources or benefits department for the location of your dedicated Health by Design clinic.
Will I have to pay or use insurance?
In most cases, there is no payment or copay required. Your employer provides the Health by Design primary care clinic at no cost as a benefit to you. Your employer selected Health by Design (HBD) because we utilize a relationship-based care model that is about more than physical health, but about inspiring passion for life with health and hope.
Executive Exams
What does the Executive Exam cover?
- Kidney or Liver Issues
- Iron Storage
- Urinalysis
- Bone Health
- Risk of Heart Disease
- Thyroid Issues
- Insulin Resistance and Risk for Diabetes
- Risk of Coronary Artery Disease, Stroke and Other Vascular Diseases
- Hepatitis C
What if I need to cancel / reschedule?
We understand emergencies arise that require rescheduling appointments. At certain times of the year, we cannot guarantee availability for rescheduled exams. Please keep this in mind if you need to reschedule your appointment. If you must reschedule, please call our office at least 72 hours in advance to avoid a possible cancellation fee.
Do I need to fast?
The night before your exam, do not eat or drink anything after midnight, except for water. We encourage you to drink at least 16-20 ounces of water the morning of your exam.
If you have an afternoon appointment, please fast for a minimum of 6 hours before your appointment time.
We offer a variety of healthy snacks and beverages for you to enjoy after we draw your fasting lab work.
If you have an afternoon appointment, please fast for a minimum of 6 hours before your appointment time.
We offer a variety of healthy snacks and beverages for you to enjoy after we draw your fasting lab work.
What should I wear?
Please wear, or bring with you, workout clothing and a comfortable pair of shoes with rubber soles for running. Shower facilities, towels, and personal products are available for you to freshen up upon completion of your exam.
How long will it take?
Your executive exam appointment typically takes 3 - 4 hours.
The follow-up results consultation, which occurs 3 - 4 weeks after your exam, takes 30 minutes to an hour.
The follow-up results consultation, which occurs 3 - 4 weeks after your exam, takes 30 minutes to an hour.
What if I'm currently taking medications?
Please take all medications as prescribed. If you have any questions regarding the taking of medications, please call our office and speak with one of our Registered Nurses.
Please call your primary physician concerning any diabetic medication instructions on the day you are fasting.
Please call your primary physician concerning any diabetic medication instructions on the day you are fasting.
Health & Nutritional Coaching
How do I enroll?
Contact your designated clinic and tell them you'd like to enroll in the Health & Nutritional Coaching program.
How long is the program?
The Health & Nutritional Coaching program typically runs 32-36 weeks and includes weekly appointments with your nurse educator.
What's the time commitment?
Participants are encouraged to attend weekly, 30-minute educational, and accountability sessions with a nurse educator. Appointments may also include biometric assessments, such as height, weight, blood pressure, pulse, waist circumference, and BMI.
What is included in the program?
There are two coaching tracks within the Health & Nutritional Coaching program: Weight Management and Tobacco Cessation. Patients can enroll in the track(s) that fit their needs. Each track includes:
Do I need to schedule an appointment?
Yes, our Health & Nutritional Coaching programs are very popular and often have a waiting list. Please call your designated Health by Design clinic to enroll in the program and schedule your appointments.
Where do the sessions take place?
Sessions take place at your dedicated Health by Design clinic, located on-site at your employer's place of business or in the vicinity of the employee or member population. Contact your human resources or benefits department for the location of your dedicated Health by Design clinic.
HIPAA Compliance
Understanding Your Right to Privacy
Protecting the privacy of patients' medical information is an aspect of our doctor's Hippocratic oath and is an essential part of our patient relationship. This Notice of Privacy Practices adheres to current laws and provides you with notice of our legal duties and privacy practices. We are required by law to protect the privacy of your Protected Health Information, and we follow the policies described in this Notice.