Accessing the System


Returning Patients
  • Go to www.hbdwellness.com.
  • Enter Your User ID. It is "nus" followed by your network user ID/L number (ex. nusL23456).
  • Use the same password you created last year. If you forgot your password, you can reset it by clicking on the “forgot password” link.
  • Once logged-in, acknowledge HIPAA Agreement and verify your demographic information.
  • Click the check box and press submit.

New Patients
  • Go to www.hbdwellness.com.
  • Enter Your User ID. It is "nus" followed by your network user ID/L number (ex. nusL23456).
  • Enter the default password: nus2022#. It is case-sensitive.
  • Verify your NuStar email address. You will receive an email containing a Reset My Password link to reset your password. If you do not receive it within 10 minutes, check your Junk email.
  • Follow the instructions to change your password and click submit. Save your user ID and password for future reference.
  • Acknowledge HIPAA Agreement and verify your demographic information.
  • Click the check box and press submit.


Scheduling Your Assessment


  • Log-in to www.hbdwellness.com.
  • From the main menu, click on Assessment Scheduling
  • Click the Calendar icon and select an available date. (Available dates are yellow.)
  • Select an available time from the dropdown.
  • Click the button that says "Schedule Appointment" to reserve your appointment.
  • You will receive a confirmation email in your inbox shortly.


Scheduling a Wellness Assessment for Spouses


Spouses may participate for a fee of $210 and can pay at the time of service. Your spouse may seek reimbursement through his/her medical plan or health care flexible spending account. It is the responsibility of the patient to verify coverage before services are provided.

If your spouse is completing an assessment for the first time:
  • The employee should log-in here: www.hbdwellness.com.
  • From the main menu, click on "Register Spouse."
  • Complete required information.
  • An email will be sent to the provided email address. Click the link to complete registration. The link is only valid for 24 hours.
  • After registration, complete the steps to schedule an appointment.


Before Your Assessment


To prepare for your appointment, please:
  • Do not eat or drink anything other than water 8 hours before your scheduled appointment time. This includes black coffee.
  • Try to drink at least 16-20 ounces of water the morning of your exam.
  • Please take all medications as prescribed.

Scheduling questions? Call (210) 492-8923 Mon–Thurs 8am–5pm, Fri 8am-12pm, or email wellnesshelpline@hbdus.com.

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